Emotional Intelligence in Sales ManagementLaajuus (3 cr)
Course unit code: KH00BS62
General information
- Credits
- 3 cr
- Teaching language
- English
- Finnish
Objective
Having completed the course the student
- knows common coaching and training methods in sales management.
- is familiar with facilitating methods in sales situations.
- understands psychology of customer behaviour and motivation factors in BtoB sales situations.