Practice in Specimen Collection and Client ServiceLaajuus (5 cr)

Objective

A student:

- can independently and skillfully collect common specimens and perform an ECG with high quality.
- can assess factors affecting patient safety and well-being during specimen collection.
- can plan an appropriate specimen collection method, implement it, and evaluate the process.
- can guide clients in patient examinations.
- can adapt flexibly in customer service situations, recognizing individual customer needs.
- can provide information about common laboratory tests and guide clients in preparing for them.
- can handle specimens with high quality and safety.
- can ensure proper storage and transportation of specimens.
- can work considering the safety of the work environment and the team.
- can work ergonomically.
- understands the significance of the customer's cultural background and the principles of working in a multicultural work environment.
- knows the basic use and maintenance of laboratory equipment.
- familiarizes themselves with instrument maintenance and workplace safety regulations.
- can work as a team member, including in multidisciplinary groups.
- can justify their own actions and those of their professional field based on evidence.
 

Content

Training in specimen collection and customer service in the clinical laboratory.