Business DesignLaajuus (5 cr)

Objective

After completing the course, the student is able to:

- apply the principles and practices of service design thinking from a business perspective to co-create new values for an organisation and enhance new forms of competitive advantage

- engage an organisation in development work

- utilise and share expertise in teams and networks from different disciplines and cultures

- consider efficiency of alternative service design concepts

- participate in promoting of sustainable, development-oriented policies that support productive activities, entrepreneurship, creativity, and innovation

- participate in developing of effective, accountable, and transparent organisations

Content

- Perspectives and business benefits of service design
- Perspectives of sustainable development in business design
- Leading business innovation and co-development
- Lean Service Creation
- Service design project - adapting theory to a real working life project with a commissioner

Qualifications

-Service Design Methods and Tools course, or corresponding competences.