Building, Maintaining and Evaluating the Quality Management SystemLaajuus (5 cr)

Objective

After completing the course, the student will be able to
- launch a quality management system project
- understand the link between a company's quality system and its strategy
- apply the various quality management system requirements in a way that is appropriate to their own environment
- be able to produce documented information to support their own work (e.g. management review agenda, internal audit plan, writing guidelines)
- knows what quality system certification means and how to obtain it
- knows what change control means in context of quality management system

Content

- stages of a quality system project
- How to conduct a GAP analysis
- quality policy, quality objectives, performance indicators