Future Operational Environment of Welfare ServicesLaajuus (5 cr)

Objective

After completing the course, the student is able to:
know essential welfare services, is able to identify changes an priorities of services and is able to utilize them in professional work with different customer’s groups

Content

Establishment of health and social services counties, current situation and future prospects
Administration of wellbeing services counties, decision-making system
Policy programmes and recommendations guiding the operations of the wellbeing services counties
Regional service production models
Future service concepts by customer group
Service processes
Digital services and information management
Regional, provincial and municipal integrated service concepts/production