Multicultural Library and Customer CommunitiesLaajuus (5 cr)
Course unit code: KH00DG63
General information
- Credits
- 5 cr
- Teaching language
- Finnish
Objective
The student will be able to
- explain the principle of a multicultural library
- utilize statistics in the development of library services
- develop customer-oriented library services
- evaluate the services of a multicultural library
Content
- The principle of a multicultural library
- Statistics in the development of multicultural library services
- Customer-oriented service development
- Evaluation of a multicultural library