Library professionalism (5cr)
Course unit code: 3071034
General information
- Credits
- 5 cr
Objective
Having completed the course, the student is able to present the professional positions and educational structure of the library field. describe the field of library operations and library services. distinguish the customer communities of libraries. explain the principles of customer service within libraries.
Content
Professional assignments and education in the library field Library operations and library services Customer communities and customer segmentation Principles of customer service in libraries