Information management competenceLaajuus (10 cr)

Objective

Having completed the course, the student is able todemonstrate the process model of information seeking.use different information sources and information retrieval methods.evaluate materials critically.use information need analysis to develop customer-oriented service processes.adapt the methods of work to arrange information in a customer-oriented manner.

Content

The information seeking processInformation sources and information retrieval methodsInformation literacy and source criticismIdentification of information needs and information need analysisMethods of work to arrange information