Sales TrainingLaajuus (5 cr)
Course unit code: 3101116
General information
- Credits
- 5 cr
- Teaching language
- Finnish
Objective
The student is able:
- to apply the theories of personal selling and sales process in practical sales conversations
- to execute the different stages of the sales conversation from the opening to the closing of the sale
- to formulate a solution to the customer based on the needs identification
- to use interaction skills appropriate to the sales situation
- to plan a manuscript and to execute it in the sales competition organized by Turku and Haaga-Helia Universities of Applied Sciences .
Content
- - Customer and product knowledge
- Practical training of the sales conversation stages
- Buyer-seller role-plays
- Video-recording and analyzing sales conversations
- Coaching and sparring