ICT Services and ProjectsLaajuus (5 - 15 cr)
Course unit code: 5051187
General information
- Credits
- 5 - 15 cr
- Teaching language
- Finnish
- English
Objective
After completing the course the student:
knows the principles of ICT service production
is able to list ICT service production stakeholders and explain their role
understands the organization related to producing ICT services and projects
knows ICT service production related terminology and is able to communicate with different stakeholders
is able to take part in ICT service production related project as a project team member
knows how to use basic project planning methods and make a project plan
is able to solve ICT service production project related problems
knows the fundamentals of one technology related to ICT services and projects
Content
basics of ICT service production
communicating with customers and stakeholders
ICT service production process
basics of project work and planningproject planning methods
project documentation
economics of ICT service production
technical certification
Qualifications
Sufficient English skills