Industrial Sales Skills and Sales ProcessesLaajuus (5 cr)

Objective

Students active listening, sales planning, prospecting, adaptive selling, and presentation skills will develop.Afterthe study unit student can handle objections handle negotiations and master all steps of sales process

Content

Principles of selling Sales process Different sales styles and customersLaw and Ethical issuesSales skill developmentSales tools and their utilizationIndustrial, key account, service, B to B and service salesKey Account Management