Sale of Services and Revenue ManagementLaajuus (5 cr)

Objective

Upon completion of this course, the students will be able to:
• explain the main principles of Revenue Management
• identify key distribution channels and their importance in the tourism, hospitality, and leisure services business
• manage personal sales work and sales negotiation situations

Content

Principles and application of Revenue Management
Utilizing the diversity of distribution channels as part of the company's competitiveness
Sales management, salesmanship and sales negotiation skills