Business and Financial CompetenceLaajuus (5 cr)

Objective

Students will learn to
- Plan and assess services from a business perspective

Content

- Business approach in service management and work community operations
- Service funding channels
- Financial planning, budgeting, cost control
- Productisation
- Competitive bidding and legislation on public contracts
- Service marketing process, basic competitive measures in marketing, marketing communication
- Information management systems supporting finances and marketing