Sales Management, Methods and ToolsLaajuus (5 cr)

Objective

The student is capable:
- to execute sales management

- to analyze problems related to sales management and to make decisions

- to organize sales functions, tasks and responsibilities

- to lead and train salespeople

- to evaluate and develop salespeople and sales functions

- utilize needed methods and tools needed in all steps of sales process

Content

- Alignment of the sales strategies with company and marketing strategies

- Organizing sales functions and sales channels

- Leading sales force

- Recruiting, rewarding and motivating sales force

- Training and developing sales skills

- Managing ethical issues related to selling

- Target setting and pipeline management

- Evaluating performance of the salespeople