Airline Operations and ManagementLaajuus (5 op)

Osaamistavoitteet

The implementation aims at developing students’ ability to build a holistic view of airline key commercial units activity functions. After a successful participation of the course the participant should have proficiency in recognising real-life airline commercial business functions and assess their impact on airline business considerations. The course aims at building up insight in airlines professional expectation through: *The ability to recognise processes between airline business stakeholders. *Interpreting airline business concepts and drivers such as strategic considerations, market management, pricing, network planning, and sustainability application *Enhance students’ ability to cultivate strategic thinking and articulate functions in different airline business models. *Assess airline key unit functions and their intent in context of airline management *Applying KPIs impact considerations on airline route and O&D performance *Articulating and creating a Commercial Business Plan formulation for positioning an airline in its market(s)

Sisältö

Example of potential exercises Ex Video watch +discussion paper Ex Business model presentation through a matrix Ex SWOT/PESTEL/Strategy considerations + Annual statement read Ex Quizz + Pricing Structure creation Ex Network & Route Performance Evaluation Ex Media Plan assessment Ex Why a particular Alliance? Ex Sustainability in Airline Business Ex PoS Budgeting Plan

Arviointikriteerit, tyydyttävä (1)

(Basic knowledge, completes given tasks and assignments on a satisfactory level) You are able to understand and interpret the basic principles of airline business, through listing and formulating the essential considerations. In addition, you can calculate and present airline business KPIs and variables. Moreover, you have shown basic knowledge in performance evaluation assessment. Furthermore, you can apply and reflect basic strategy frame and present considerations in your commercial business plan report.

Arviointikriteerit, hyvä (3)

Good (You have Comprehensive knowledge, and are expected to compare and link course concepts. You have completed given tasks and assignments on a good level, showing positive attitude through participating in some discussions, and makes visible efforts in analysing and solving possible challenges and problematics.) You can apply and interpret the basic principles of airline business and can benefit to business considerations through KPIs assessment. In addition, You can not only calculate essential KPIs, but discuss and analyse different variables impacting performance evaluation. Moreover, you are able to critically evaluate a Commercial Business Plan report applied with airline business variable considerations. Furthermore, you can interpret, asses and present different considerations in a structured commercial business plan report and presentation.

Arviointikriteerit, kiitettävä (5)

Excellent: (In addition to finalising all given tasks with exemplary results, you can widely build knowledge by demonstrating comprehensive use of course concepts. You consistently contribute in discussions, indicate thorough preparation and elaborate on analytical insight and conclusions. You have a distinguished level of problem-solving skills, and an innovative mindset for analytical assessments. You can cooperate responsibly and constructively in a professional manner and take others views into consideration.) You can apply and interpret the principles of airline business for driving commercial initiatives and performance evaluation. You can formulate the essential KPIs and develop business based on the analysis. You possess skills in independently applying insights of airline business in commercial plan considerations context. Moreover, you are able to visually illustrate, with the help of qualitative and quantitative data, how to develop business activities through several variables influencing airline business. Furthermore, you can clearly create, asses and present key considerations through a well formulated commercial plan report and presentation in an innovative manner.

Oppimateriaalit

Instructors´ own material Book and/or academic articles Companies´ web portals Relevant media, news agencies, quality press, etc. Social networking tools Industry related reports and statistics Data from H-H provided statistical databases Course literature (specified sections according to session theme)

Lisätiedot

Grading is based on: 1. Individual Report 50% Creating a Commercial Business Plan report 2. Individual assignments 50% Every theme will have its assignment to be delivered by each student.