Customer- and user-centered development (5 cr)
Code: KU00BR34-3002
General information
Enrollment
03.08.2021 - 29.10.2021
Timing
02.09.2021 - 31.12.2021
Number of ECTS credits allocated
5 op
Virtual portion
4 op
Mode of delivery
20 % Contact teaching, 80 % Distance learning
Unit
Arts Academy
Campus
Linnankatu Arts Campus
Teaching languages
- Finnish
Seats
10 - 20
Degree programmes
- Master's Degree Programme in Cultural and Media Entrepreneurship
Teachers
- Jani Pihlajamaa
- Markus Hatakka
Teacher in charge
Jani Pihlajamaa
Groups
-
YMEKUS21
Objective
After completing this course, the students will be able to
• identify, analyse and define problems and needs of customers and users
• generate and evaluate creative ideas and solutions in a multiprofessional team
• make use of design thinking and service design methods in business concept, product and service development
Content
• Problems and needs of customers and users as a starting point of development
• Creating, testing and evaluating ideas for solutions
• Using design thinking to support business idea development
• Service design methods and tools in development work
Evaluation scale
Hyväksytty/Hylätty