Reception Duties, Outpatient Care, Empowering Nursing of Elderly Patients (4 cr)

Evaluation scale

H-5

Content scheduling

Weeks 6-11
Objectives. Students will
Learn to work in a customer-driven manner and support customers’ systematic self-care and commitment to care
Know how to assess the need for care and refer customers to the appropriate social and health services
Know how to use electronic services to guide and treat customers
Know how to select the customer-driven education and guidance methods best suited to the context
Be able to work in a multiprofessional work community
Know how to use communications technology in the guidance and treatment of customers
Learn to identify the most common geriatric disorders and become familiar with their medical treatment
Know how to assess and support the functional capacity and resources of elderly patients
Be able to assess the patients’ need for care
Learn to plan, administer and evaluate safe and effective pharmacotherapy for elderly patients
Know how to support and guide the family members regarding the treatment of elderly patients
Adhere to ethical values and principles when nursing elderly patients and respect the life phase of elderly people
Know how to work to ensure occupational and patient safety
Be familiar with the national immunisation programme for adults and the vaccination of different groups and know how to administer vaccinations properly and safely
Be able to identify infection risks related to reception duties and outpatient activities and know how to minimise them.
Contents
Gerontological Nursing 2 cr
Aging-related changes
Policy on the elderly and services for the elderly
Evaluation of the functional capacity and resources of the elderly and provision of support in different environments
Safe and effective administration of pharmacotherapy for the elderly
Involvement of the family members in the treatment of elderly patients
Geriatrics and Pharmacology 1 cr?
Geriatric disorders
Geriatric pharmacotherapy
Reception Duties, Home Nursing and At-Home Hospital Care 1 cr
The roles and responsibilities of nursesin multiprofessional cooperation
Assessment of the need for care
Empowering patient guidance
Telephone guidance
Current special challenges in nursing
Vaccinations for adults
Customer service process and elements of good customer service
Assessment methods for the quality and effectiveness of customer service and guidance, as well as the development of customer service, guidance and education

Objective

RECEPTION DUTIES, OUTPATIENT CARE, EMPOWERING NURSING OF ELDERLY PATIENTS 4?CR?VAASI
Objectives
Students will
- Learn to work in a customer-driven manner and support customers’ systematic self-care and commitment to care
- Know how to assess the need for care and refer customers to the appropriate social and health services
- Know how to use electronic services to guide and treat customers
- Know how to select the customer-driven education and guidance methods best suited to the context
- Be able to work in a multiprofessional work community
- Know how to use communications technology in the guidance and treatment of customers
- Learn to identify the most common geriatric disorders and become familiar with their medical treatment
- Know how to assess and support the functional capacity and resources of elderly patients
- Be able to assess the patients’ need for care
- Learn to plan, administer and evaluate safe and effective pharmacotherapy for elderly patients
- Know how to support and guide the family members regarding the treatment of elderly patients
- Adhere to ethical values and principles when nursing elderly patients and respect the life phase of elderly people
- Know how to work to ensure occupational and patient safety
- Be familiar with the national immunisation programme for adults and the vaccination of different groups and know how to administer vaccinations properly and safely
- Be able to identify infection risks related to reception duties and outpatient activities and know how to minimise them

Content

Contents
The study unit comprises 2 cr of studies offered in English
Gerontological Nursing 2 cr
- Aging-related changes
- Policy on the elderly and services for the elderly
- Evaluation of the functional capacity and resources of the elderly and provision of support in different environments
- Safe and effective administration of pharmacotherapy for the elderly
- Involvement of the family members in the treatment of elderly patients
Geriatrics and Pharmacology 1 cr?
- Geriatric disorders
- Geriatric pharmacotherapy
Reception Duties, Home Nursing and At-Home Hospital Care 1 cr
- The roles and responsibilities of nursesin multiprofessional cooperation
- Assessment of the need for care
- Empowering patient guidance
- Telephone guidance
- Current special challenges in nursing
- Vaccinations for adults
- Customer service process and elements of good customer service
- Assessment methods for the quality and effectiveness of customer service and guidance, as well as the development of customer service, guidance and education

Location and time

vk 41 - 48

Materials

All material in Optima and e-books: Eliopoulos C 2013. Fast Facts for the Gerontology Nurse: A Nursing Care Guide in a Nutshell. Part II, Part III Chapters 12-16, 19

and Jill C., Cash and Cheryl A. 2019. Adult-Gerontology Practice Guidelines, Section 1: Chapters 1-5

Teaching methods

Contact and online learning, exam

Exam schedules

Week 11

Pedagogic approaches and sustainable development

Teamwork, working life based case studies, flipped learning and study visits.

Student workload

Individual assignments based on articles, case-study, vaccination assignment and exam. 108 hours of student work

Evaluation methods and criteria

All assignments: Approved/ failed, exam 0-5