Project-Based Training in Customer Work (5 cr)

Evaluation scale

H-5

Content scheduling

Project work during weeks 5-21


Monday 2.2.2023 Learning objectives of the course, project groups and starting project planning together 10.00-15.00
Thursday 9.2. 9.00 -14.00 tehoretical background and project planning AND 14.00 - 15.00
Thursday 16.2.2023 9.00-16.00 Independent study in own project groups (support by teachers if need)
Wednesday 8.3. 10.00-15.00Theory teaching about groups guidance; Communication in group guidance


First aid teaching and exercises by Kaarina Rajala (teacher) 19.4.2023, 9.00-15.30

Tuesday 9.5. 9.00-16.00 Reporting own project working and experiences to all in small groups: What have we learned from customer work and guidance?

Objective

• you obtain knowledge of the everyday lives and challenges of the social service client groups
• you know how to apply the principles of sustainability in your work
• you master the basics of professional interaction in the work of social service professionals and know how to meet clients
• you are able to work in teams and participate in project planning and implementation responsibly
• you know how to act in the event of accidents, seizures and smaller accidents at home or outside work

Content

• the principles of client work in social services
• professional interaction and counselling in client work
• theories on and counselling of groups
• the principles, structure and phases of project work
• implementing a project
• basic first aid skills