Study Guide

Objective

After completing the course, the student is able to:
• describe importance of quality within company operations
• discuss the basics of LEAN thinking
• apply the most important LEAN tools and methods
• describe how flow efficiency has a positive effect to company operations
• apply LEAN methods to transport and warehouse activities
• discuss the key concepts and frameworks of quality work
• describe the main quality standards and the principles of quality management
• identify how management systems are used to continuous improvement of operations
• describe the basic of quality management and the audit procedures.

Content

• Importance of Quality
• describe LEAN as a part of quality and process management
• LEAN tools and methods: 5S method, waste -analysis (7 types of waste), problem solving, 5 why analysis, Value Stream Mapping VSM, JIT (pull system / kanban / visual control), Continuous improvement (Kaizen), Statistical Quality Control (SPC)
• how LEAN is applied in different industries?
• quality standards ISO 9001, ISO 14001 and ISO45001
• continuous development of quality
• a risk assessment, preventive action and quality improvement
• auditing
• supply chain security

Evaluation scale

H-5