Sales Training (5 cr)
Code: 3101218-3005
General information
- Enrollment
-
02.12.2022 - 20.01.2023
Registration for the implementation has ended.
- Timing
-
01.01.2023 - 03.06.2023
Implementation has ended.
- Number of ECTS credits allocated
- 5 cr
- Local portion
- 5 cr
- Mode of delivery
- Contact learning
- Unit
- Engineering and Business
- Campus
- Kupittaa Campus
- Teaching languages
- Finnish
- Teachers
- Babi Lyrintzis
- Babi Lyrintzis
- Marjo Kumpula
- Groups
-
LEMMODLIPASyventavaFinanssialanOsaaminenLEMMODLIPASyventavaFinanssialanOsaaminen
- Course
- 3101218
Evaluation scale
H-5
Objective
The student is able:
- to apply the theories of personal selling and sales process in practical sales conversations
- to execute the different stages of the sales conversation from the opening to the closing of the sale
- to formulate a solution to the customer based on the needs identification
- to use interaction skills appropriate to the sales situation
- to plan a manuscript and to execute it in the sales competition.
Content
- Customer and product knowledge
- Practical training of the sales conversation stages
- Buyer-seller role-plays
- Video-recording and analyzing sales conversations
- Coaching and sparring