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Analysing information needs (5 cr)

Code: 3071004-1003

General information


Timing
11.01.2016 - 06.06.2016
Implementation has ended.
Number of ECTS credits allocated
5 cr
Local portion
5 cr
RDI portion
2 cr
Mode of delivery
Contact learning
Unit
Engineering and Business
Campus
Kupittaa Campus
Teaching languages
Finnish
Seats
10 - 35
Degree programmes
Degree Programme in Library and Information Services
Course
3071004
No reservations found for realization 3071004-1003!

Evaluation scale

H-5

Objective

Having completed the course, the student is able to tell about the basics of information seeking research. identify different information needs. adapt information seeking research in the development of services. use information need analysis to develop customer-oriented service processes.

Content

Information seeking research Identification of information needs Conducting information need analyses Developing the service process

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