English for Banking and Insurance (3 cr)
Code: 3101120-1004
General information
- Timing
- 01.09.2017 - 10.12.2017
- Implementation has ended.
- Number of ECTS credits allocated
- 3 cr
- Local portion
- 3 cr
- Mode of delivery
- Contact learning
- Unit
- Engineering and Business
- Teaching languages
- Finnish
- Seats
- 15 - 25
- Degree programmes
- Degree Programme in Professional Sales
- Teachers
- Leena Hämölä-Glorioso
- Course
- 3101120
Evaluation scale
H-5
Objective
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The student can use correctly various types of numerical expressions in English. He is able to describe the banking sector in Finland as well as traditional banking products and services (payments and accounts). He is familiar with basic loan, investment and insurance terminology and can present various types of financial products and services. The student can serve customers and conduct business negotiations in English.
Content
Numerical expressions
Banking in Finland and in the English-speaking countries
Traditional banking services (accounts, payments etc.)
Loans and financing
Investments
Insurance companies in Finland
Types of insurance
Insurance terms and conditions
Customer service situations and negotiations in banks and insurance companies