Study Guide

Objective

After completing the course the student will be able to:
- communicate the importance of good supplier relationships
- successfully manage supplier relationships
- manage and develop the performance of an existing supplier by using relevant metrics
- developing and using scorecard for supplier performance
- explain the competitive advantage related to cross-organizational co-operation and partnerships
- conduct supplier assessments/audits

Content

- Supplier portfolio- New supplier evaluation, requirements for a new supplier- Management and development of an existing supplier- Supplier performance metrics, scorecard and feedback loop- Partnerships- Assessments/audits

Materials

Teacher's lecture material and assignments.

Course book: O'Brien, Jonathan. Supplier Relationship Management: Unlocking the Hidden Value in Your Supply Base. Second edition. New York: Kogan Page, 2018. Chapters 2-6, 8-11 , 13

Exam at the end of the course.

Teaching methods

Lectures, independent study, including approved completion of learning assignments, written report, exam based on lectures and course book.

Exam schedules

Exam at the end of the course. Retakes on re-examination dates.

Student workload

Lectures, completion of class assignments and exam 36 hours (no lectures on week 42), home assignments 15 hours, preparation of an exercise report 40 hours, for the exam preparation 44 hours.

Content scheduling

After completing the course the student will be able to:
-communicate the importance of good supplier relationships
-successfully manage supplier relationships
-manage and develop the performance of an existing supplier by using relevant metrics
-developing and using scorecard for supplier performance
-explain the competitive advantage related to cross-organizational co-operation and partnerships
-conduct supplier assessments/audits

Topics:
-Supplier portfolio
-New supplier evaluation, requirements for a new supplier
-Management and development of an existing supplier
-Supplier performance metrics, scorecard and feedback loop
-Partnerships
-Assessments/audits

Evaluation scale

H-5

Assessment methods and criteria

Lectures and exam 60%, assignments 40%. Attending lectures, completion of class and home assignments, written report and exam.

Assessment criteria, fail (0)

less than 50% of the total points

Assessment criteria, satisfactory (1-2)

50-60-% of total points: T1
60-70-% of total points: T2

Assessment criteria, good (3-4)

70-80-% of total points: H3
80-90-% of total points: H4

Assessment criteria, excellent (5)

90-100% of total points: K5