Customer Work Training (10 cr)
Code: TH00CA88-3006
General information
Enrollment
24.03.2023 - 15.04.2024
Timing
24.04.2023 - 31.07.2024
Number of ECTS credits allocated
10 op
Virtual portion
1 op
Mode of delivery
90 % Contact teaching, 10 % Distance learning
Unit
Health and Well-being
Teaching languages
- Finnish
Seats
40 - 65
Degree programmes
- Degree Programme in Social Services
Teachers
- Niina Vuoristo
- Heidi Ristseppä
- Noora Kumpulainen
- Outi Linnossuo
Groups
-
PSOSTK23
Objective
• you familiarise yourself, under guidance, with the work of social services professionals and client work methods
• you recognise the meaning of different life phases and know how to support clients in their everyday lives
• you understand the different phases of the client process and know how to counsel clients in a goal-oriented and ethical way
• you gain experience of working in multi-professional teams
• you know the basic task of your training position
• you are able to follow the principles of social sustainability and evaluate their fulfilment
• you are able to apply theoretical social and education service knowledge to client work and your own actions
Content
• a practical training period in a social and health service, education, youth work or immigrant work unit, for example (in the public, private or third sector)
• dialogical interaction with and counselling clients
• setting your own learning objectives, working on your training assignments and reflecting on your learning
• familiarising yourself with the operating environment of the training unit and placing it within the service system
• reflecting on whether the principles of professional ethics are fulfilled
Evaluation scale
H-5
Qualifications
The internships are completed in order: When you have completed Project internship in customer work, you can start Customer work internship.