Knowledge and Competence Management in Virtual Teams (5 cr)

Evaluation scale

H-5

Content scheduling

• types of virtual teams
• knowledge sharing and creation in virtual teams
• trust in virtual teams
• competences required in virtual teams
• choosing appropriate technology for communication processes
• understanding cultures in virtual teams

Objective

An effective knowledge management in virtual team involves sharing and creating information. The course addresses methods to overcome the challenges of leading a virtual team with members in various geographical locations.
-The students will be able to apply effective communication and use appropriate communication technologies for communication processes.
- The students will also understand how human coordination, trust, languages and cultures affect knowledge management in virtual teams. They are able to apply group dynamics and social processes in virtual teams
- The students will understand the fundamental concepts in the study of knowledge and its creation, acquisition, transfer, use, and management in virtual teams.

Content

- types of virtual teams
- knowledge sharing and creation in virtual teams
- trust in virtual teams
- competences in virtual teams
- choosing appropriate technology for communication processes
- understanding cultures in virtual teams

Materials

Scientific articles on virtual teams, technology-supported communication, knowledge sharing and trust

Teaching methods

The course is ONLY for master´s students.
Course language is English (final output can be delivered also in Finnish)
This is an 100% online course and the course is planned to support both individual and collaborative learning and knowledge sharing and creation.
Individual learning will be reflected in private diaries. Collaborative learning will be realised through active dialogue within the study group in Optima.
In course design we have simulated a multicultural virtual environment where experts are sharing and creating new knowledge and competences (SECI-model).

Exam schedules

There is no exam

Pedagogic approaches and sustainable development

Learning in teams and networks, internationalization,
activating learning methods, working life relations.

This course is realized totally online and learning is self-directed (no synchronous lectures or teaching). This means that your motivation and ability to take responsibility of your own learning is extremely important to be able to learn during these courses.

Completion alternatives

-

Student workload

There is not any specific meetings/times when you have to be synchronous online.
The course content will be accessible for you 10th FEB in Optima and you will find all the support for the course there.

PROCESS:
Active participation in discussions in virtual platforms
OUPUT:
Collaborative assignment (virtual discussions)

Individual assignment (analytic reflections of your own learning (theories + linkages to real working life)in form of a learning diary

Evaluation methods and criteria

Teacher, self and peer assesment

Failed (0)

Assignments are not completed to an acceptable level
The minimum learning objectives are not met (see course description)

Assessment criteria, satisfactory (1-2)

Research, thinking, communication and reflection are acceptable
Appear to grasp theory and have made a start in showing its applicability

Assessment criteria, good (3-4)

Research, thinking, communication and reflection are good
General understanding of theory and application in real-life context

Assessment criteria, excellent (5)

Mastery of theory and penetrating insights in real-life context
Outstanding research, thinking, communication and reflection

Qualifications

Basic business studies