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Sales and Customers (5cr)

Code: 3221018-3002

General information


Enrollment
02.07.2019 - 09.10.2019
Registration for the implementation has ended.
Timing
09.10.2019 - 31.12.2019
Implementation has ended.
Number of ECTS credits allocated
5 cr
Local portion
5 cr
Mode of delivery
Contact learning
Unit
Arts Academy
Teaching languages
Finnish
Teachers
Markus Hatakka
Teacher in charge
Markus Hatakka
Course
3221018

Unfortunately, no reservations were found for the realization Sales and Customers 3221018-3002. It's possible that the reservations have not yet been published or that the realization is intended to be completed independently.

Evaluation scale

H-5

Objective

,

Content

The course deals with the conditions for successful sales, the stages of the sales process, sales planning and management, identifying customer potential, customer understanding, purchasing behaviour of consumers and organizations, and managing customer relationships.

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