Study Guide

Objective

After completing the course the student:
- knows and understands key leadership principles and practices;
- recognizes how leaders can motivate their staff using intrinsic and extrinsic motivators
- recognizes the different ways a leader can, for example, set goals, reward and develop his/her staff

Content

- Key concepts in leadership
- Motivation, satisfaction and performance
- Power, influence and leadership
- Delegation or the art of developing others
- Conflict resolution
- Leading change
- Leader toolbox

Materials

Selection of articles to be available in Itslearning:
• Martine Haas, Mark Mortensen - Jun 2016 – The secrets of Great Teamwork
• Zak, Paul J. – Jan-Feb 2017- The Neuroscience of Trust
• Barbara Kellerman - 2007 - What every leader needs to know about followers
• Ronald J. Burke - 2006 - Why leaders fail: exploring the darkside
• D. Goleman - 2000 - Leadership That Gets Results
• Williams G. - 2002 - Change the way you persuade
• Stengel R. - 2008 - Mandela His 8 Lessons of Leadership
• Kotter P. (2007) - Leading Change Why Transformation Efforts Fail
• Herzberg,(2003), One more time, how do you motivate employees?
• McNulty E. (2002) - Welcome Aboard (But don't change a thing)

Teaching methods

Lectures, case studies analysis and workshops

Exam schedules

This course is based on assignments and there is no exam.

International connections

The student studies most of the concepts at home (individual assignments and team assignment). Important parts of the contact sessions are used to work on case studies and concrete leadership situations.

Completion alternatives

To be agreed with the teacher prior to the course start

Student workload

Contact lessons: 25h
Studying reading materials ~ 30/50h
Working on assignments and peer reviews ~ 40-60h

Content scheduling

Key concepts in Leadership
Power, influence and leadership
Delegation or the art of developing others
Leading change
Leader toolbox (rewarding, delegating, briefing/debriefing, mistake correction, sanctioning...)

Further information

70% attendance required to be able to pass the course we will do case studies and workshops in class. Priority will be given to Business Operation Management students and exchange students.

Evaluation scale

H-5

Assessment methods and criteria

All the components (individual assignments, peer reviews…) of this course will be graded as follow:
Fail (0pts)
Pass / Good (1pts)
Really good / Excellent (2pts)
• 3 individual assignments: 6 points maximum
• 3 peers reviews: 6 points maximum
• 1 team assignment: 4 points maximum
The points translate as follow for the final grade:
• 16-14 points = grade 5
• 13-12 points = grade 4
• 11-10 points = grade 3
• 9-8 points = grade 2
• 7 points = grade 1
• 6 points and below = fail
OBS: The two first individual assignments and the team assignment are compulsory to do to be able to pass the course. Missing a peer review is not disqualifying, it only affects negatively the final grade.

Assessment criteria, fail (0)

The student has demonstrated very limited knowledge and understanding of the main areas of the course. The student shows difficulties in applying his/her knowledge and understanding of the course content. The student demonstrates very little ability to gather and interpret relevant data to inform judgments that include reflection about what is asked for the assignments. The student has difficulties in communicating his/her ideas to others. Several parts of the text are unclear.

Assessment criteria, satisfactory (1-2)

The student has demonstrated limited knowledge and understanding of the main areas of the course. The student shows some difficulties in applying his/her knowledge and understanding of the course content. The student demonstrates little ability to gather and interpret relevant data to inform judgments that include reflection about what is asked for the assignments. The student has difficulties in communicating his/her ideas to others. Some parts of the text are unclear.

Assessment criteria, good (3-4)

The student has demonstrated good knowledge and understanding of the main areas of the course. The student shows s/he can apply his/her knowledge and understanding of the course content. The student demonstrates good ability to gather and interpret relevant data to inform judgments that include reflection about what is asked for the assignments. The student is able to communicate his/her ideas to others. Important parts of the text are clear and well written.

Assessment criteria, excellent (5)

The student has demonstrated very good knowledge and understanding of the main areas of the course. The student shows s/he can apply his/her knowledge and understanding of the course content. The student demonstrates very good ability to gather and interpret relevant data to inform judgments that include reflection about what is asked for the assignments. The student is able to communicate clearly his/her ideas to others in a professional way. Most of the text is clear and well written.