Buying and Selling Process (5 cr)
Code: KH00CS12-3001
General information
- Enrollment
-
01.12.2024 - 12.01.2025
Registration for the implementation has ended.
- Timing
-
01.01.2025 - 14.04.2025
Implementation is running.
- Number of ECTS credits allocated
- 5 cr
- Local portion
- 5 cr
- Mode of delivery
- Contact learning
- Unit
- Engineering and Business
- Campus
- Salo IoT Campus
- Teaching languages
- Finnish
- Seats
- 0 - 45
- Degree programmes
- Degree Programme in Business
- Teachers
- Ella Jalo
- Course
- KH00CS12
Realization has 3 reservations. Total duration of reservations is 9 h 0 min.
| Time | Topic | Location |
|---|---|---|
|
Tue 21.01.2025 time 09:00 - 12:00 (3 h 0 min) |
Osto- ja myyntiprosessi KH00CS12-3001 |
SAL_2139a_Afrodite
Afrodite
|
|
Tue 11.02.2025 time 09:00 - 12:00 (3 h 0 min) |
Osto- ja myyntiprosessi KH00CS12-3001 |
SAL_2139a_Afrodite
Afrodite
|
|
Tue 11.03.2025 time 09:00 - 12:00 (3 h 0 min) |
Osto- ja myyntiprosessi KH00CS12-3001 |
SAL_2139a_Afrodite
Afrodite
|
Evaluation scale
H-5
Content scheduling
Learning Objectives
After completing the course, the student will be able to:
- Implement the different stages of the sales process in a customer-oriented manner.
- Analyze customer purchasing behavior and purchasing processes.
- Utilize CRM to support sales.
Objective
After completing the course, the student will be able to:
- implement the different stages of the sales process in a customer-oriented way.
- analyse the customer's buying behaviour and buying processes.
- use CRM as a sales support tool.
Content
- Stages of the buying and selling process
- CRM as a sales support tool
- Telemarketing basics
- Developing sales with the help of the company case study
Teaching methods
Classes, learning diary, group and individual work.
Exam schedules
No exam
International connections
Independent studies, classes, group work and project learning
Student workload
Presence
Project task
Pair work
Learning diary