Customer-oriented Sales Coaching (5 cr)
Code: KH00CS13-3001
General information
- Enrollment
-
01.12.2024 - 31.12.2024
Registration for the implementation has ended.
- Timing
-
01.01.2025 - 07.05.2025
Implementation is running.
- Number of ECTS credits allocated
- 5 cr
- Local portion
- 5 cr
- Mode of delivery
- Contact learning
- Unit
- Engineering and Business
- Campus
- Salo IoT Campus
- Teaching languages
- Finnish
- Degree programmes
- Degree Programme in Business
- Teachers
- Arto Kuuluvainen
- Course
- KH00CS13
Realization has 3 reservations. Total duration of reservations is 9 h 0 min.
| Time | Topic | Location |
|---|---|---|
|
Tue 21.01.2025 time 13:00 - 16:00 (3 h 0 min) |
Asiakaskeskeinen myyntivalmennus KH00CS13-3001 |
SAL_2139a_Afrodite
Afrodite
|
|
Mon 10.02.2025 time 13:00 - 16:00 (3 h 0 min) |
Asiakaskeskeinen myyntivalmennus KH00CS13-3001 |
SAL_2139a_Afrodite
Afrodite
|
|
Mon 07.04.2025 time 13:00 - 16:00 (3 h 0 min) |
Asiakaskeskeinen myyntivalmennus KH00CS13-3001 |
SAL_2139a_Afrodite
Afrodite
|
Evaluation scale
H-5
Content scheduling
The course consists of three contact teaching sessions and independent learning tasks. Moreover, students are expected to do tasks related to sales competitions organized by Turku UAS.
Objective
After completing the course, the student will be able to:
- recognise and develop own strengths as a salesperson, taking into account future sales needs.
- communicate in dialogue with the customer.
- proceed in the sales process with customer orientation to close the deal
Content
- developing own sales and negotiation skills with a view to future sales
- characteristics of dialogue and the importance of interaction
- negotiation exercises at different stages of the sales process
Materials
Provided during the course. Course relies on ItsLearning -platform.
Teaching methods
In addition to contact teaching, the course may utilize videos, case exercises. Moreover students interview sales professionals during the course.
Exam schedules
No exam.
International connections
The course promotes active learning and problem-solving in simulated sales situations. Sustainability is emphasized through responsible and customer-centric sales approaches.
Completion alternatives
No.
Student workload
Interview assignments: 2 B2B sales-related interviews
Reflection and case tasks
Final report/learning diary.
Sales competitions (judge or competitor)
135 h.
Further information
ItsLearning.