Customer Service (5 cr)
Code: KH00BZ81-3002
General information
Enrollment
02.08.2024 - 04.09.2024
Timing
01.09.2024 - 11.10.2024
Number of ECTS credits allocated
5 op
Mode of delivery
Contact teaching
Unit
Engineering and Business
Campus
Kupittaa Campus
Teaching languages
- Finnish
Degree programmes
- Degree Programme in Business Logistics
Teachers
- Heidi Kurvinen
Groups
-
MLILOS24
Objective
customer service
custumer behavior
customer experience
Content
customer service
custumer behavior
customer experience
Evaluation scale
H-5