Service Design and Future Challenges (5 cr)
Code: MS00BR65-3004
General information
- Enrollment
-
02.07.2024 - 31.07.2024
Registration for the implementation has ended.
- Timing
-
01.08.2024 - 31.12.2024
Implementation has ended.
- Number of ECTS credits allocated
- 5 cr
- Local portion
- 1 cr
- Virtual portion
- 4 cr
- RDI portion
- 3 cr
- Mode of delivery
- Blended learning
- Unit
- Master School
- Teaching languages
- English
- Seats
- 15 - 45
- Degree programmes
- Master of Business Administration, Service Design
- Teachers
- Ulla Seppälä-Kaven
- Scheduling groups
- Avoimen AMK:n kiintiöpaikat. Ilmoittaudu ilman tätä pienryhmää. (Size: 3 . Open UAS : 3.)
- Small groups
- Open UAS quota. Please enroll without selecting this group.
- Course
- MS00BR65
Realization has 2 reservations. Total duration of reservations is 15 h 30 min.
| Time | Topic | Location |
|---|---|---|
|
Thu 29.08.2024 time 08:30 - 16:15 (7 h 45 min) |
Service Design and Future Challenges MS00BR65-3004 |
EDU_3029
Lovisa muunto byod
|
|
Fri 11.10.2024 time 08:30 - 16:15 (7 h 45 min) |
Service Design and Future Challenges MS00BR65-3004 |
EDU_3029
Lovisa muunto byod
|
Evaluation scale
H-5
Content scheduling
Contact lessons
Thursday 29.8.2024 8.30-16.15 Service Design and Future Challenges TUAS ICT City 3029
Friday 11.10.2024 8.30-16.15 Service Design and Future Challenges TUAS ICT City 3029
Coaching (Ms Teams, not compulsory)
Tuesday 17.9.2023 at 16 - 17
Tuesday 1.10. at 16 – 17
Deadlines
Research plan, deadline on Friday September 20
Presentation of key findings (PowerPoint or video), deadline on Tuesday October 1
Final report, deadline on Friday October 11
After completing the course, the student can:
- retrieve, analyse and interpret information based on future research methods and anticipatory design methods for service development
- utilise gained new knowledge and design services for future societal and business needs
- manage a future-oriented service design process
Contents
- Gathering, analysing and processing information based on future research methods for future service development
- Anticipatory service design methods
- Scenarios thinking
- Service scenario planning and visualization
- Service design project - adapting theory to a future working life project with a commissioner
Objective
After completing the course, the student is able to:
- Retrieve, analyse and interpret information based on future research methods and anticipatory design methods for service development
- Utilise gained new knowledge and design services for future societal and business needs
- Manage a future-oriented service design process
- Enhance sustainable development, by taking into consideration multi-stakeholder partnerships that share knowledge, expertise, technology, and other resources for future needs of society
Content
-Gathering, analysing and processing information based on futures research methods for future service development
-Anticipatory service design methods
-Scenarios thinking
-Service scenario planning and visualisation
-Service design project - adapting theory to a future working life project with a commissioner
Teaching methods
Lectures, teamwork, discussions, coaching, development projects
International connections
The course is based on innovation pedagogy and social constructivism. The student group is international. The course also takes into account the perspectives of sustainable development.
Completion alternatives
According to the principles for credit transfer.
Student workload
Workload approximately 135 h
Qualifications
-Service Design Methods and Tools course or corresponding competences.