Strategic Service Design Approach (5 cr)
Code: MS00BR66-3004
General information
- Enrollment
-
02.07.2024 - 24.10.2024
Registration for the implementation has ended.
- Timing
-
01.08.2024 - 31.12.2024
Implementation has ended.
- Number of ECTS credits allocated
- 5 cr
- Local portion
- 1 cr
- Virtual portion
- 4 cr
- RDI portion
- 4 cr
- Mode of delivery
- Blended learning
- Campus
- Kupittaa Campus
- Teaching languages
- English
- Seats
- 10 - 45
- Degree programmes
- Master of Business Administration, Service Design
- Teachers
- Ulla Seppälä-Kaven
- Course
- MS00BR66
Realization has 2 reservations. Total duration of reservations is 15 h 30 min.
| Time | Topic | Location |
|---|---|---|
|
Fri 01.11.2024 time 08:30 - 16:15 (7 h 45 min) |
Strategic Service Design Approach MS00BR66-3004 |
EDU_1090
Ringsberg esitystila byod
|
|
Thu 28.11.2024 time 08:30 - 16:15 (7 h 45 min) |
Strategic Service Design Approach MS00BR66-3004 |
EDU_2067
Teoriatila avo muunto byod
|
Evaluation scale
H-5
Content scheduling
Content:
Strategic planning and design
Sustainability and life-centered design
Strategic service design in practice
Literature studies and circles
Development project
1. Contact day, on Friday November 1, 2024, from 8.30 to 16.15 EduCity 1090
Course introduction
Strategic planning and design
Sustainability and design
Life-centered design Strategic service design in practice with Mikko-Pekka Hanski, the guest lecturer
Assignments
2. Volunteer coaching, on Thursday November 14, 2024, from 16.30 to 17.30 online on MS Teams
3. Submission of project plan and design thinking canvas for strategic planning on Sunday November 17 (23.59)
4. Contact day on Thursday November 28, 2024, from 8.30 to 16.15 in EduCity 2067
Literature circles in groups, deadline for presentation is November 27, 2024 (23.59).
In small groups: Presentations of ongoing projects, peer discussions, feedback and development
5. Deadline for development projects on Wednesday December 4, 2024 (23.59) if you want to graduate in 2024. You may submit your project portfolio earlier, too.
Objective
The Student is able to:
- Analyse changing situations and utilise design thinking for the challenges of society
- Implement service design as a strategic tool for sustainable change processes in businesses and society
- Work in an initiative and proactive way for the change
-Involve organisations to adopt sustainable practices
Content
- Adapting design thinking in complex development needs of the changing society in a sustainable way
- Policies for sustainable development
- Life-centered design
- Analysing operations, and planning and developing strategies for an organisation to deal with changing situations
- Service design project - adapting theory to a real working life project with a commissioner
Materials
On Itslearning
Teaching methods
Coaching
Team / Group work
Peer discussions / feedback
International connections
The course is based on innovation pedagogy and constructivism. The student group is international.
Completion alternatives
According to the principles for credit transfer.
Student workload
20 % literature circles: your presentation 20 % overall activity, attendance and self-leadership, teamwork 60 % your project work
Qualifications
-Service Design Methods and Tools course or corresponding competences.
Further information
Contact lessons lessons are in Tuas Educity, Joukahaisenkatu 7, Turku.
1.11.2024 Edu 1090
28.11.2024 Edu 2067