Building, Maintaining and Evaluating the Quality Management System (5 cr)

Evaluation scale

H-5

Content scheduling

After completing the course, the student will be able to
- launch a quality management system project
- understand the link between a company's quality system and its strategy
- apply the various quality management system requirements in a way that is appropriate to their own environment
- be able to produce documented information to support their own work (e.g. management review agenda, internal audit plan, writing guidelines)
- knows what quality system certification means and how to obtain it
- knows what change control means in context of quality management system

Course content:
- stages of a quality system project
- How to conduct a GAP analysis
- quality policy, quality objectives, performance indicators

Thu 13.3 online 8.00-12.00
Thu 20.3 online 8.00-12.00
Thu 3.4 online 8.00-12.00
Thu 24.4 online 8.00-12.00

Objective

After completing the course, the student will be able to
- launch a quality management system project
- understand the link between a company's quality system and its strategy
- apply the various quality management system requirements in a way that is appropriate to their own environment
- be able to produce documented information to support their own work (e.g. management review agenda, internal audit plan, writing guidelines)
- knows what quality system certification means and how to obtain it
- knows what change control means in context of quality management system

Content

- stages of a quality system project
- How to conduct a GAP analysis
- quality policy, quality objectives, performance indicators

Materials

SFS-online 9000-series and industry-specific standards. Other material provided by the lecturers in ItsLearning.

Teaching methods

lectures
independent study work
case studies
group work
other lecture assignments
visitor lecturers from industry

Exam schedules

N/A

International connections

problem solving
case studies
innovation pedagogy

Completion alternatives

None.

Student workload

The student's workload is 133 hours in total, of which 10 hours are lectures and 123 hours are independent work, both individually and in groups.

Orientation assignments before the lectures 43 h
Group assignment: quality system project plan 40 h
Individual assignment: learning diary 40 h

The workload is indicative and indicative of the average workload required to achieve the learning objectives of the course and the grade 3/5. Depending on the student's previous knowledge and experience, the workload may be less or more. The competence acquired in the course will be assessed through assignments and other deliverables, not through the number of hours worked.

Further information

ItsLearning