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Sales and Customers (5 cr)

Code: 3221018-3007

General information


Enrollment
02.12.2024 - 07.01.2025
Registration for the implementation has ended.
Timing
07.01.2025 - 15.04.2025
Implementation has ended.
Number of ECTS credits allocated
5 cr
Local portion
5 cr
Mode of delivery
Contact learning
Unit
Arts Academy
Teaching languages
Finnish
Degree programmes
Degree Programme in Media Management
Teachers
Markus Hatakka
Timo Linnossuo
Teacher in charge
Markus Hatakka
Course
3221018

Realization has 5 reservations. Total duration of reservations is 10 h 0 min.

Time Topic Location
Tue 07.01.2025 time 16:00 - 18:00
(2 h 0 min)
Myynti ja asiakkuudet 3221018-3007
Zoom
Tue 04.02.2025 time 16:00 - 18:00
(2 h 0 min)
Myynti ja asiakkuudet 3221018-3007
Zoom
Tue 11.03.2025 time 16:00 - 18:00
(2 h 0 min)
Myynti ja asiakkuudet 3221018-3007
Zoom
Tue 01.04.2025 time 16:00 - 18:00
(2 h 0 min)
Myynti ja asiakkuudet 3221018-3007
Zoom
Tue 15.04.2025 time 16:00 - 18:00
(2 h 0 min)
Myynti ja asiakkuudet 3221018-3007
Zoom
Changes to reservations may be possible.

Evaluation scale

H-5

Content scheduling

Verkkotapaamiset:
7.1.2025
4.2.2025
11.3.2025
1.4.2025
15.4.2025

Objective

,

Content

The course deals with the conditions for successful sales, the stages of the sales process, sales planning and management, identifying customer potential, customer understanding, purchasing behaviour of consumers and organizations, and managing customer relationships.

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