Experience design and experiential learning (5 cr)

Evaluation scale

0-5

Objective

On successful completion of this course, students will be able to •examine experience design in the field of wellness, experience- and nature-based services and tourism •understands human behaviour from the perspectives of experiencing and meaningful experiences •analyse the development needs of customers, operations, services, and environments •develop customer journeys, services, products, and environments applying the knowledge base and methods in experiential learning and adventure education

Content

•meaningful experience, adventure, experientiality •service design, experience design, experience economy •educational, psychological and social psychological perspectives on experiences •physical, digital and virtual experiences and environments

Teaching methods

Online course. Webinars, independent study, individual and group assignments, a learning and/or development task. It is strongly recommended to attend the webinars.