Customer Service in LogisticsLaajuus (5 cr)
Course unit code: KH00DL38
General information
- Credits
- 5 cr
- Teaching language
- Finnish
Objective
Having completed the course, the student is able to:
apply customer oriented thinking, develop profitable customer relationships and
use customer-oriented practices in service in logistics.
Content
customer service in logistics
customer experience
courseUnit.toTranslate
boolean
courseUnit.languageValidated
boolean
courseUnit.toContentValidation
boolean
courseUnit.contentValidated
boolean
courseUnit.learningUnitId
31844
courseUnit.code
KH00DL38
courseUnit.name
Customer Service in Logistics
courseUnit.type
COURSE_UNIT
courseUnit.state
ACTIVE
Credits
5
courseUnit.minCredits
5
courseUnit.maxCredits
5
courseUnit.levelId
31844
courseUnit.learningUnitGroupCode
31844
courseUnit.educationPay
boolean
courseUnit.minOptionalityCredits
5
courseUnit.maxOptionalityCredits
5
courseUnit.modifiedBy
22288
courseUnit.organization
peppi
courseUnit.learningUnitId
31844
courseUnit.thesisBelongs
boolean