Communicaton skills for a sales personLaajuus (5 cr)
Course unit code: KH00BS82
General information
- Credits
- 5 cr
- Teaching language
- Finnish
Objective
Student
- recognizes various communication types in the sales process: marketing communication, telephone contacting, face-to-face negotiations and written sales communication
- knows her or his own communication styles and preferences
Content
Viestintäharjoitukset
Thomas-analyysi