Communication and Cultural Sensitivity in International BusinessLaajuus (3 op)

Osaamistavoitteet

After completing the study unit the student can:
- define the various theoretical frameworks on culture and cultural differences
- describe the challenges in managing and working in a multicultural environment
- interact and communicate with company representatives from different cultural backgrounds
- work in international business environment.

Sisältö

Cultural frameworks, awareness and identity
Organizational and service culture
Intercultural communication skills
Communication with company representatives from different cultural backgrounds