Skip to main content

Prevention of Aggressive Behaviour and Facing an Aggressive Person in Emergency Care and NursingLaajuus (2 cr)

Code: TH00BV95

Credits

2 op

Objective

Objectives
• To understand the reasons leading to aggressive and violent behaviour and take them into account in threatening situations
• Have the resources to deal with aggressive or violent customers
• Is aware ofthe rights and obligations of the parties in threatening situations

Content

Contents
• Non-verbal and verbal communication that prevents aggression and provocation of violence
• Facing aggressive and violent patients in emergency care and nursing
• Instructing the patient to seek appropriate care and minimal use of enforcement
• Motivational interview and mini intervention

Enrollment

03.12.2024 - 31.01.2025

Timing

02.01.2025 - 15.05.2025

Number of ECTS credits allocated

2 op

Mode of delivery

Contact teaching

Unit

Health and Well-being

Teaching languages
  • Finnish
Degree programmes
  • Degree Programme in Emergency Care
Teachers
  • Jani Paulin
Groups
  • PENHOK23

Objective

Objectives
• To understand the reasons leading to aggressive and violent behaviour and take them into account in threatening situations
• Have the resources to deal with aggressive or violent customers
• Is aware ofthe rights and obligations of the parties in threatening situations

Content

Contents
• Non-verbal and verbal communication that prevents aggression and provocation of violence
• Facing aggressive and violent patients in emergency care and nursing
• Instructing the patient to seek appropriate care and minimal use of enforcement
• Motivational interview and mini intervention

Evaluation scale

Hyväksytty/Hylätty

Enrollment

02.12.2024 - 31.01.2025

Timing

01.01.2025 - 27.04.2025

Number of ECTS credits allocated

2 op

Mode of delivery

Contact teaching

Unit

Emergency Care, Public Health Nursing and Midwifery

Teaching languages
  • Finnish
Degree programmes
  • Degree Programme in Emergency Care
Teachers
  • Jani Paulin
Groups
  • PENHOK24

Objective

Objectives
• To understand the reasons leading to aggressive and violent behaviour and take them into account in threatening situations
• Have the resources to deal with aggressive or violent customers
• Is aware ofthe rights and obligations of the parties in threatening situations

Content

Contents
• Non-verbal and verbal communication that prevents aggression and provocation of violence
• Facing aggressive and violent patients in emergency care and nursing
• Instructing the patient to seek appropriate care and minimal use of enforcement
• Motivational interview and mini intervention

Evaluation scale

Hyväksytty/Hylätty

Enrollment

02.12.2024 - 31.01.2025

Timing

01.01.2025 - 27.04.2025

Number of ECTS credits allocated

2 op

Mode of delivery

Contact teaching

Unit

ETKDipa

Teaching languages
  • Finnish
Degree programmes
  • Degree Programme in Emergency Care
Teachers
  • Jani Paulin
Groups
  • MENHOK25

Objective

Objectives
• To understand the reasons leading to aggressive and violent behaviour and take them into account in threatening situations
• Have the resources to deal with aggressive or violent customers
• Is aware ofthe rights and obligations of the parties in threatening situations

Content

Contents
• Non-verbal and verbal communication that prevents aggression and provocation of violence
• Facing aggressive and violent patients in emergency care and nursing
• Instructing the patient to seek appropriate care and minimal use of enforcement
• Motivational interview and mini intervention

Evaluation scale

Hyväksytty/Hylätty

Enrollment

01.09.2024 - 30.09.2024

Timing

01.10.2024 - 13.12.2024

Number of ECTS credits allocated

2 op

Mode of delivery

Contact teaching

Unit

Health and Well-being

Teaching languages
  • Finnish
Seats

10 - 30

Degree programmes
  • Degree Programme in Emergency Care
Teachers
  • Jani Paulin
Groups
  • PENHOS23

Objective

Objectives
• To understand the reasons leading to aggressive and violent behaviour and take them into account in threatening situations
• Have the resources to deal with aggressive or violent customers
• Is aware ofthe rights and obligations of the parties in threatening situations

Content

Contents
• Non-verbal and verbal communication that prevents aggression and provocation of violence
• Facing aggressive and violent patients in emergency care and nursing
• Instructing the patient to seek appropriate care and minimal use of enforcement
• Motivational interview and mini intervention

Evaluation scale

Hyväksytty/Hylätty

Enrollment

01.08.2023 - 30.09.2023

Timing

01.08.2023 - 15.12.2023

Number of ECTS credits allocated

2 op

Mode of delivery

Contact teaching

Unit

Health and Well-being

Teaching languages
  • Finnish
Degree programmes
  • Degree Programme in Emergency Care
Teachers
  • Jani Paulin
Groups
  • PENHOK22

Objective

Objectives
• To understand the reasons leading to aggressive and violent behaviour and take them into account in threatening situations
• Have the resources to deal with aggressive or violent customers
• Is aware ofthe rights and obligations of the parties in threatening situations

Content

Contents
• Non-verbal and verbal communication that prevents aggression and provocation of violence
• Facing aggressive and violent patients in emergency care and nursing
• Instructing the patient to seek appropriate care and minimal use of enforcement
• Motivational interview and mini intervention

Evaluation scale

Hyväksytty/Hylätty

Enrollment

01.08.2023 - 31.10.2023

Timing

01.08.2023 - 15.12.2023

Number of ECTS credits allocated

2 op

Mode of delivery

Contact teaching

Unit

Health and Well-being

Teaching languages
  • Finnish
Degree programmes
  • Degree Programme in Emergency Care
Teachers
  • Jani Paulin
Groups
  • PENHOS22

Objective

Objectives
• To understand the reasons leading to aggressive and violent behaviour and take them into account in threatening situations
• Have the resources to deal with aggressive or violent customers
• Is aware ofthe rights and obligations of the parties in threatening situations

Content

Contents
• Non-verbal and verbal communication that prevents aggression and provocation of violence
• Facing aggressive and violent patients in emergency care and nursing
• Instructing the patient to seek appropriate care and minimal use of enforcement
• Motivational interview and mini intervention

Evaluation scale

Hyväksytty/Hylätty

Enrollment

02.07.2022 - 30.09.2022

Timing

01.08.2022 - 31.12.2022

Number of ECTS credits allocated

2 op

Mode of delivery

Contact teaching

Unit

Health and Well-being

Teaching languages
  • Finnish
Degree programmes
  • Degree Programme in Emergency Care
Teachers
  • Pekka Toikka
Groups
  • PENHOK21

Objective

Objectives
• To understand the reasons leading to aggressive and violent behaviour and take them into account in threatening situations
• Have the resources to deal with aggressive or violent customers
• Is aware ofthe rights and obligations of the parties in threatening situations

Content

Contents
• Non-verbal and verbal communication that prevents aggression and provocation of violence
• Facing aggressive and violent patients in emergency care and nursing
• Instructing the patient to seek appropriate care and minimal use of enforcement
• Motivational interview and mini intervention

Evaluation scale

Hyväksytty/Hylätty