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International Sales EnvironmentLaajuus (5 cr)

Code: MS00CR02

Credits

5 op

Objective

After completing the course, the student is able to:
• Understand the special requirements connected to working in an international business environment.
• Identify differences between different cultures from the viewpoint of sales.
• Develop techniques to cope with cultural ways of behaving in sales.
• Familiarize oneself with the role of politics, business manners, and regulations in chosen export markets.
• Familiarize oneself with the dynamic capabilities framework in the context of the international growth of SMEs.

Content

• Requirements of international sales environments
• Dynamic capabilities framework

Enrollment

02.12.2024 - 31.12.2024

Timing

01.01.2025 - 31.07.2025

Number of ECTS credits allocated

5 op

Virtual portion

3 op

Mode of delivery

40 % Contact teaching, 60 % Distance learning

Unit

Master School

Campus

Kupittaa Campus

Teaching languages
  • English
Seats

0 - 35

Degree programmes
  • Master of Business Administration, Sales Management
Teachers
  • Susanna Saari
Groups
  • YSMANK24

Objective

After completing the course, the student is able to:
• Understand the special requirements connected to working in an international business environment.
• Identify differences between different cultures from the viewpoint of sales.
• Develop techniques to cope with cultural ways of behaving in sales.
• Familiarize oneself with the role of politics, business manners, and regulations in chosen export markets.
• Familiarize oneself with the dynamic capabilities framework in the context of the international growth of SMEs.

Content

• Requirements of international sales environments
• Dynamic capabilities framework

Materials

To be adviced later

Teaching methods

We will work together in a workshop style over the two F2F days. We will also have expert visitors from different subject areas. In between our workshops, there will be independent and/or group work in an e-learning environment (itslearning). Students are expected to do independent research in addition to the lecturer and visitors' materials.

Exam schedules

N/A

International connections

The pedagogical approach of Turku University of Applied Sciences is called innovation pedagogy or Innopeda for short. It is a learning approach based on experimentation, sharing knowledge and expertise and combining different perspectives. Innovation pedagogy is based on workplace orientation and collaboration, internationalisation, entrepreneurship and systems thinking.

You will need not only the core skills you have learnt, but also the innovation skills needed in all areas of business. You will also be expected to be creative and proactive, but also to think critically and work in teams and networks. You will actively practice all of these competences, but with a different emphasis on each course, throughout your studies.

For more information on Innopeda, visit https://innopeda.turkuamk.fi/

Completion alternatives

None, as this is a course where we base a lot of learning in sharing the silent knowledge of the group and its cultural diversity.

Student workload

There are three assignments during spring:
1. Individual preassignment, 10% of the total mark (dl 9.1.2025)
2. Group assignment, 50% of the total mark (dl 7.5.2025)
3. Individual assignment, 10% of the total mark (dl 18.5.2025)

Workload:
5 ects = 135hrs of student work
* 16hrs on Campus
* 119hrs individual and group work

Content scheduling

After completing the course, the student is able to:
• Understand the special requirements connected to working in an international business environment.
• Identify differences between different cultures from the viewpoint of sales.
• Develop techniques to cope with cultural ways of behaving in sales.
• Familiarize oneself with the role of politics, business manners, and regulations in chosen export markets.
• Familiarize oneself with the dynamic capabilities framework in the context of the international growth of SMEs.

There are two F2F days during spring 2025:
• Thursday 9.1. (09.15 - 15.30hrs) and
• Thursday 8.5. (09.15 - 15.30hrs)

Both at EduCity, Kupittaa Campus
In between these days you will be working at Itslearning

Further information

Itslearning

Evaluation scale

H-5

Assessment methods and criteria

There are three assignments during spring:
1. Individual preassignment, 10% of the total mark (dl 9.1.2025)
2. Group assignment, 50% of the total mark (dl 7.5.2025)
3. Individual assignment, 10% of the total mark (dl 18.5.2025)

See assessment criteria below

Assessment criteria, fail (0)

Assignments undone and/or incomplete

Assessment criteria, satisfactory (1-2)

The group of student make limited use of the knowledge base. The end result is not technically sound (e.g. incomplete citations, presentation confusing)

In individual work the output is mainly based on fragmented work, not on a planned and reasoned application of the relevant knowledge base. The end result is not technically sound (e.g. incomplete citations).

Assessment criteria, good (3-4)

The group of students work in a proactive and coordinated way towards the objectives of the assignment and the course, and is able to share knowledge within the group. The group makes good use of the relevant knowledge base. Some technical errors (e.g. in citations)

In individual work, the student has set objectives in line with the assignment and the curriculum, but does not fully achieve them. The output is mainly based on a reasoned application of the relevant knowledge base. Its value for learning is good. Some technical errors (e.g. in citations)

Assessment criteria, excellent (5)

The group of students work in an active and coordinated way, in dialogue with each other, drawing on each other's expertise. The knowledge base is broad and is applied successfully and in a well-argued manner. Sources are relevant to the objectives. The final result is also technically sound (e.g. references).

In individual work, the student has set curriculum objectives and fully achieves them. The output is based on a reasoned application of the relevant knowledge base. Its value for learning is considerable. The final result is also technically sound (e.g. references).