Counselling CompetenciesLaajuus (5 cr)
Course unit code: TH00CX36
General information
- Credits
- 5 cr
- Teaching language
- Finnish
Objective
After completing the course, the student is able to:
knows the main contents of advanced counselling and service counselling and is able to independently apply his / her own counselling orientations and perspectives in professional work.
Content
Orientations of counselling skills
Professional content in advanced counselling and service counselling
Customer process analysis
Multi-professional collaboration
Service design and customer knowledge