Insurances and TelemarketingLaajuus (5 cr)

Objective

The student is able:
- to advice customers in insurance matters

- act in insurance sector

- to use telephone in a professional manner, both in inbound and outbound operations of sales

- to plan, to execute and to analyze a telemarketing campaign

- to formulate an insurancesolution to the customer based on the needs identification

Content

Insurance companies
Insurances
Telemarketing