Service coordination in the health sectorLaajuus (5 cr)

Objective

After completing the course

• The student understands the concept, objectives, process, and significance of customer-centered service coordination in the health sector
• The student is able to plan, evaluate, and develop customer-oriented service coordination in the health sector

Content

• Service coordination as a concept and its related and opposite concepts
• The prerequisites for the implementation of service coordination, objectives, service coordination process, and its significance from different perspectives.