Sales Training (5 cr)
Code: 3101116-3004
General information
Enrollment
01.12.2021 - 23.01.2022
Timing
17.01.2022 - 15.05.2022
Number of ECTS credits allocated
5 op
Mode of delivery
Contact teaching
Unit
Engineering and Business
Teaching languages
- Finnish
Degree programmes
- Degree Programme in Professional Sales
Teachers
- Sanna Vauranoja
- Timo Holopainen
Groups
-
PMYYNS20
Objective
The student is able:
- to apply the theories of personal selling and sales process in practical sales conversations
- to execute the different stages of the sales conversation from the opening to the closing of the sale
- to formulate a solution to the customer based on the needs identification
- to use interaction skills appropriate to the sales situation
- to plan a manuscript and to execute it in the sales competition organized by Turku and Haaga-Helia Universities of Applied Sciences .
Content
- - Customer and product knowledge
- Practical training of the sales conversation stages
- Buyer-seller role-plays
- Video-recording and analyzing sales conversations
- Coaching and sparring
Evaluation scale
H-5