Siirry suoraan sisältöön

Service Design and Future Challenges (5 op)

Toteutuksen tunnus: MS00BR65-3003

Toteutuksen perustiedot


Ilmoittautumisaika

01.06.2023 - 25.08.2023

Ajoitus

01.06.2023 - 30.09.2023

Opintopistemäärä

5 op

Toteutustapa

Lähiopetus

Opetuskielet

  • Englanti

Paikat

10 - 40

Koulutus

  • Master of Business Administration, Service Design

Opettaja

  • Ulla Seppälä-Kaven
  • Riikka Kulmala

Ryhmät

  • YSERVIS22
    Master of Businesss Administration, Service Design
  • 25.08.2023 08:30 - 12:00, Service Design and Future Challenges MS00BR65-3003
  • 26.08.2023 08:30 - 12:00, Service Design and Future Challenges MS00BR65-3003
  • 29.09.2023 13:00 - 16:30, Service Design and Future Challenges MS00BR65-3003
  • 30.09.2023 13:00 - 16:30, Service Design and Future Challenges MS00BR65-3003

Tavoitteet

After completing the course, the student is able to:
- Retrieve, analyse and interpret information based on future research methods and anticipatory design methods for service development
- Utilise gained new knowledge and design services for future societal and business needs
- Manage a future-oriented service design process
- Enhance sustainable development, by taking into consideration multi-stakeholder partnerships that share knowledge, expertise, technology, and other resources for future needs of society

Sisältö

-Gathering, analysing and processing information based on futures research methods for future service development
-Anticipatory service design methods
-Scenarios thinking
-Service scenario planning and visualisation
-Service design project - adapting theory to a future working life project with a commissioner

Arviointiasteikko

H-5

Esitietovaatimukset

-Service Design Methods and Tools course or corresponding competences.