Study Guide

Objective

• you understand the process of client relationships and are familiar with the phases of the client process
• you are familiar with the process and different models of service counselling
• you know how to assess clients’ need for services and, based on this assessment, plan clients’ service paths and guide them to services
• you are familiar with the objectives of social rehabilitation
• you know the basic concepts and responsibilities of recording client data and know how to record your work with clients

Content

• assessment of clients’ work ability and functional capacity
• the service duties of social welfare
• the rehabilitation service system
• formal recording of client data in social welfare and the governing legislation
• information security and the governing legislation

Materials

Online material, to be found on the Itslearning when the course begins.

Teaching methods

Individual work
Group work
Includes an individual assignment and simulation.

Exam schedules

Exam 11.3.2025 9-9.45 Exam (ONLINE, YOU CAN DO IT AT HOME)
1. retake 13.5.2025 9-10
2. retake 10.6.2025 9-10.

International connections

Flipped learning.
Simulation pedagogy.

Completion alternatives

-

Student workload

Detailed information will be on Itslearning platform when the course begins.

Content scheduling

Tuesday 14.1.2025 9-11.30. Orientation. 12.30-15.00 Independent work in groups (weekly task 1). SK, ET

Tuesday 21.1.2025 9-15.00 Weekly task 1: Independent work in groups.

Tuesday 28.1.2025 9-11.30 Presentation of weekly task 1 (group A). 12.30-15.00 Presentation of weekly task 1 (group B). SK, ET

Tuesday 4.2.2025 9-15.00 Weekly task 2: Independent work in groups.

Tuesday 11.2.2025 9-11.30 Presentation of weekly task 2 (group A). 12.30-15 Presentation of weekly task 2 (group B). SK, ET

Tuesday 18.2.2025 Independent studying.

Tuesday 25.2.2025 9-15.00 Weekly task 3: Independent work in groups.

Tuesday 4.3.2025 9-11.30 Presentation of weekly task 3 = simulation training (group A). 12.30-15 Presentation of weekly task 3 = simulation training (group B). SK, ET

Tuesday 11.3.2025 9-9.45 Exam (ONLINE -you can do it at home). SK, ET

Evaluation scale

H-5

Assessment methods and criteria

Weekly assignments (pass/fail; compulsory attendance), simulation training and exam 3 ECTS (grade 1-5/fail).
Learning assignment 2 ECT. Return dates are: 14.3.25 or 23.5.25.

Assessment criteria, fail (0)

The student
- doesn´t understand the process of client work and the phases of it
- has deficiencies in needs assessment, service planning and counselling skills
- is not familiar with the goals of social rehabilitation
- knows service counselling and the process of it only superficially
- does not comprehend rehabilitation service system properly
- is not familiar with different kinds of individual service, care and rehabilitation plans
- does not comprehend basics of recording client data and confidentiality of it.

Assessment criteria, satisfactory (1-2)

Student
- doesn´t understand the process of client work and the phases of it
- has deficiencies in needs assessment, service planning and counselling skills
- is not familiar with the goals of social rehabilitation
- knows service counselling and the process of it only superficially
- does not comprehend rehabilitation service system properly
- does not comprehend basics of recording client data and confidentiality of it
- is not familiar with different kinds of individual service, care and rehabilitation plans.

Assessment criteria, good (3-4)

Th student
- understand the process of client work and the phases of it
- has good skills in needs assessment, service planning and counselling
- is familiar with the goals of social rehabilitation
- knows service counselling and the process of it
- comprehends rehabilitation service system
- is familiar with different kinds of individual service, care and rehabilitation plans
- knows basics of recording client data and confidentiality of it.

Assessment criteria, excellent (5)

The student
- understands the process of client work and the phases of it
- has advanced skills in needs assessment, service planning and counselling
- know the goals and methods of social rehabilitation
- knows service counselling and the process of it
- comprehends rehabilitation service system and its complexity
- knows different kinds of individual service, care and rehabilitation plans
- masters and can apply basics of recording client data and confidentiality of it.