Study Guide

Objective

After completing the course, the student is able to
- define the evolution of quality management and its link to company strategy
- define and apply quality principles and a customer-centric approach
- apply main standards related to sustainable quality management in her/his own business field
- recognize the legal aspects of quality management in his/her business field as applicable
- recognize future trends (e.g., sustainability) and implement them into the Quality Management/Leadership System
- apply quality management to facilitate a positive company culture and teamwork

Content

- key legislation and standards: ISO 9001, 74001, 26 000, 45001 (ISO standards for quality, environment and social responsibility)
- Voluntary industry standards on corporate social responsibility

Materials

Teacher-provided learning material on a self-learning platform and international standardards.

Teaching methods

-Previews
-Independent study and group work
-Learning assignments
-Expert lectures e.g. SFS expert lecture and expert lecture on sustainable packaging

Exam schedules

No exams.

International connections

Pedagogical approaches based on innovation pedagogy

Group work and peer learning
Independent work
Various learning tasks
Flipped Learning
Knowledge acquisition (e.g. scientific publications and books)

Sustainability is considered in the course as part of environmental management systems.

Completion alternatives

None.

Student workload

Learning tasks (group work and individual tasks)

The student's workload for the course is approximately 135 hours.

Content scheduling

Key legislation and standards: ISO 9001, 74001, 26 000, 45001 (ISO standards for quality, environment and social responsibility)
Voluntary sectoral responsibility standards

On completion of this course, students will be able to
- define what a quality management system is
- define and apply quality principles and a customer-oriented approach
- apply the main quality standards in the packaging sector
- understand the legal aspects of quality management in the packaging sector
- identify future trends (e.g. sustainability) and incorporate them into the quality management system
- apply quality management to promote a positive corporate culture and teamwork
- understand the requirements for sustainable packaging

Lectures (distance learning)
30.1: 16.00 - 19.00
6.2: 16.00 - 19.00
13.2: 16.00 - 19.00
6.3: 16.00 - 19.00

Further information

the self-learning platform is the main communication channel.

Teachers:
heidi.salokangas@turkuamk.fi
sari.airenne@turkuamk.fi
kaisa.sorsa@turkuamk.fi

Evaluation scale

H-5

Assessment criteria, fail (0)

The tasks have not been returned successfully.

Assessment criteria, satisfactory (1-2)

Policy
- carry out the work according to the instructions
- works in a cooperative manner
- needs further guidance in some situations
- uses basic knowledge needed for the job
- modifies his/her performance in response to feedback.

Some review of relevant information and justification of choices (shared and own choices of materials).

Assessment criteria, good (3-4)

Policy
- plans and carries out work independently
- works cooperatively and constructively in interaction situations
- copes independently with routine problem-solving situations
- uses and applies the knowledge required for the job in a versatile and well-founded manner
- identifies his/her strengths and areas for improvement

Reporting
Comprehensive review of relevant information and justification of choices (shared and own material choices)

Assessment criteria, excellent (5)

Policy
- plan and carry out work independently, taking into account other actors
- works cooperatively and constructively in challenging interaction situations
- applies the knowledge required for the job in problem-solving situations in a versatile and critical manner
- makes well-founded proposals for development in the context of the work and the environment in which he/she works
- understands the importance of his/her own work as part of a broader context

Reporting
Extensive and comprehensive review of relevant information and justification of choices (shared and own material choices).
Understanding and comprehensive and critical application of the issues:
Clear and logical presentation of key issues, rich presentation of conclusions and own reflection. Application of theory to practice and clear presentation of practical examples