Demanding Client Work / First-Line Management Training (10 cr)
Code: TH00CO43-3004
General information
Enrollment
02.12.2024 - 24.01.2025
Timing
29.01.2025 - 23.05.2025
Number of ECTS credits allocated
10 op
Virtual portion
1 op
Mode of delivery
90 % Contact teaching, 10 % Distance learning
Unit
Health and Well-being
Teaching languages
- Finnish
Seats
26 - 35
Degree programmes
- Degree Programme in Social Services
Teachers
- Katri Viippo
- Tiina Laakso
Groups
-
PSOSLS24E
Objective
• as a Bachelor of Social Services student, you understand the basic task and meaning of your training position as part of the service system
• you are able to work responsibly and in a client-oriented way in counselling, advice or management roles in social and education services
• you understand the relation between the special needs of a client group and the development of the competence of the work community
• you understand the overall meaning of multi-professional work, and you participate in multi-professional and multi-sectoral collaboration
• you familiarise yourself with work community management and work to promote occupational well-being and safety in your training place
• you are able to apply theoretical knowledge on demanding client work, work community activities and management
• you know how to promote the fulfilment of ethical and sustainability principles and apply them to your own actions
Content
· a practical training period in demanding client work or as a first-line manager in a social and health service, education, youth work or immigrant work unit, for example (in the public, private or third sector)
· setting your own learning objectives, working on your training assignments and reflecting on your learning
· active participation in and familiarising yourself with the client operating environment, services and multi-professional work
· use of various information systems in your work and the documentation of client work
Evaluation scale
H-5
Qualifications
The internships are completed in order: When you have completed Client work internship, you can start Internship in demanding client work / immediate management.