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Customer-centric marketing - testi (5 cr)

Code: MS00CJ96-3006

General information


Enrollment

01.01.2025

Timing

01.05.2025 - 31.07.2025

Number of ECTS credits allocated

5 op

Mode of delivery

Contact teaching

Unit

Business

Teaching languages

  • Finnish
  • English

Degree programmes

  • Joint Elective Studies

Scheduling groups

  • Avoimen AMK:n kiintiöpaikat - testiryhmä (Size: 100. Open UAS: 100.)

Small groups

  • Open UAS quota - test

Objective

After completing the course, the student can
- acknowledge the principles of modern customer-centric marketing
- evaluate critically models of marketing and their applicability of them in the marketing of the decade 2020
- apply the principles of customer-centric marketing for an organization
- draft a customer-centric marketing plan and assess its effectiveness.

Content

- customer-centric marketing as a success factor
- customer-centricity in marketing models
- sustainable customer-centric marketing
- digital customer-centric marketing
- planning and evaluating customer-centric marketing.

Teaching methods

This is where information on learning methods would be in English

Content scheduling

This field would contain the implementation details in English.

Evaluation scale

H-5