Industrial Service Business and Productizations (5 cr)
Code: 5091160-3002
General information
- Enrollment
- 02.12.2019 - 29.02.2020
- Registration for the implementation has ended.
- Timing
- 24.02.2020 - 14.04.2020
- Implementation has ended.
- Number of ECTS credits allocated
- 5 cr
- Local portion
- 5 cr
- Mode of delivery
- Contact learning
- Unit
- Engineering and Business
- Campus
- Kupittaa Campus
- Teaching languages
- Finnish
- Teachers
- Monica Tamminen
- Timo Linnossuo
- Course
- 5091160
Evaluation scale
H-5
Content scheduling
Define productization need in different cases
deliverables
Understands product life and the impact to business.
Objective
Student can:
- Understand the context of service business and productizations
- Define productizations´ needs in different cases
- Describe the life cycle of products
- Develop services to cover different needs in products´ life cycle
- Analyze costs and profits of services
- Define deliverables of services
- Describe performance and productivity differences between different service options
- Make reasoned selections between different offerings
- Make reasoned offers for clients in order to improve their performance and productivity
Content
- Service business processes and industrial context
- Productizations processes and theories
- Products´ life cycles
- Cost and profit analyzes of service business
- Trade-offs and decision making between services
- Selling and sourcing industrial services
Exam schedules
Learning by doing, inquiry based tasks and projectportfolio on productization
Pedagogic approaches and sustainable development
Action learning, teamwork, innovation pedagogy, dialogue and inquiry learning
Completion alternatives
Does not exist
Student workload
Assignments:
Project assignment, find new potential customer needs and develop a solution based on needs. Project portfolio on productization.
24 hours contact
79 hours learning by doing
32 hours extracting theory from books, articles, videos and applying it into practice
Evaluation methods and criteria
Evidence from action (inquiry based and portfolio)
Failed (0)
The student has not been active in group work and has not been present in the lectures. There are fundamental flaws in know-how, activity and deliverables.
Assessment criteria, satisfactory (1-2)
The student is able to use business terms and theories when she/he is explaining his/her findings and observations. Can describe, classify and list. The output describes the phenomena, but does not contain deliberation or insights.
Assessment criteria, good (3-4)
The student understands the big picture and uses theories to describe it. Shows ability to apply some basic principles and is able to make combinations. Uses acquired materials.
Assessment criteria, excellent (5)
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